PK Lasbela Privacy Policy – How We Handle Your Data

PK Lasbela ("we", "us", "our") operates the online gaming platform available at pklasbela.net. We provide Slot Games, Live Casino, Casino table games, Sports Betting — including Cricket, PSL and T20 markets — Fish Games and related entertainment services to players in Pakistan. All financial transactions on the platform are conducted in Pakistani Rupees (PKR).

This Privacy Policy explains how PK Lasbela collects, stores, uses and protects the personal data of anyone who registers an account, makes a deposit, places a bet or otherwise uses our platform. It also explains your rights in relation to the data we hold about you and how to exercise those rights.

This Privacy Policy should be read alongside our Terms and Conditions. By registering on PK Lasbela and using our services, you confirm that you have read and understood this policy and consent to the processing of your personal data as described here.

PK Lasbela collects personal data through several channels — directly from you when you register or use the platform, automatically when you browse the site, and from third-party providers involved in payment processing and identity verification. The categories of data we collect include:

Registration and Account Data

• Full name, date of birth and gender
• Email address and mobile phone number
• Username and encrypted account password
• Residential address (city and province within Pakistan)

Identity Verification Data

• CNIC (Computerised National Identity Card) number or other government-issued ID details where required for verification purposes
• Copies of identity documents submitted during the KYC (Know Your Customer) process
• Selfie or biometric verification data where applicable

Financial and Transaction Data

• Deposit and withdrawal amounts in PKR
• Payment method details — JazzCash account reference, Easypaisa number, Raast ID, bank account details or card details as applicable
• Transaction history and timestamps

Gaming Activity Data

• Game sessions, bet amounts, win and loss records
• Bonus usage and wagering history
• Sports Betting selections including Cricket, PSL, T20, Football and Esports markets

Technical and Device Data

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session duration, pages visited and in-site navigation patterns
• Cookie and similar tracking data (see Section 6)

Communications Data

• Support chat transcripts and email correspondence
• Feedback, complaints or queries submitted to our team

PK Lasbela uses the personal data we collect for the following purposes:

Purpose	Data Used
Account Creation & Management	Registration data, contact details, password
Identity Verification (KYC)	ID documents, CNIC, biometric data
Processing PKR Deposits & Withdrawals	Payment method data, transaction history
Delivering Gaming Services	Gaming activity, session data, bet history
Fraud Prevention & Security	IP address, device data, transaction patterns
Customer Support	Account data, communications history
Responsible Gaming Monitoring	Gaming activity, deposit frequency, session length
Platform Improvement & Analytics	Technical data, navigation patterns (aggregated)
Promotional Communications (opted-in only)	Email address, mobile number, game preferences

We process your data only for the purposes listed above. We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.

All financial transactions on PK Lasbela are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, relevant payment data is shared with the third-party payment provider you choose — such as JazzCash, Easypaisa, Raast, your bank or your card issuer — solely to complete the transaction.

PK Lasbela does not store full card numbers, JazzCash PINs, Easypaisa PINs or online banking passwords on our servers. Payment credentials are handled directly by the respective payment provider using their own security infrastructure. We retain only the transaction reference, amount, date, method type and status required to maintain accurate account records.

Withdrawal requests are processed to the payment method registered in your own name. If there is any discrepancy between the name on your PK Lasbela account and the name on your payment method, we may request additional verification before processing the withdrawal. This is a standard fraud-prevention measure to protect your funds.

PK Lasbela does not sell your personal data to third parties for marketing or commercial purposes. We share your data only where it is necessary to operate the platform and deliver services to you. The categories of third parties with whom your data may be shared are:

• Payment Processors: JazzCash, Easypaisa, Raast, banks and card networks — to process deposits and withdrawals in PKR.
• Identity Verification Providers: Third-party KYC services used to verify your identity and age as required under our platform policies.
• Fraud Prevention and Security Services: Providers that help us detect suspicious activity, multi-accounting and potential money laundering.
• Game Providers: Where specific games are provided by third-party software studios, limited session and gameplay data may be shared with the relevant provider to deliver the game experience.
• Analytics Providers: Aggregated, non-personally-identifiable technical data may be shared with analytics platforms to help us understand how players use PK Lasbela and improve the experience.
• Legal and Regulatory Authorities: Where required by law or in response to a legitimate legal request, we may disclose your personal data to relevant authorities.

All third-party service providers engaged by PK Lasbela are required to handle your data securely and to use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

PK Lasbela uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session and understand how players navigate the site. Cookies are small text files stored on your device by your browser.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during a gaming session. Without these, the site cannot work properly.
• Functional Cookies: Remember your preferences such as language settings and display options so you do not have to reset them every visit.
• Analytics Cookies: Collect anonymised information about how players use PK Lasbela — which pages are visited most, where players navigate from and how long sessions last. This helps us improve the platform.
• Security Cookies: Help detect and prevent fraudulent activity, multi-accounting and unusual login patterns that could indicate unauthorised access to your account.

You can control or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on PK Lasbela, including the ability to stay logged in during a session. Essential cookies cannot be disabled as they are required for basic platform operation.

We do not use cookies to serve third-party advertising or to track your activity across other websites for commercial profiling purposes.

PK Lasbela retains your personal data for as long as your account is active and for a reasonable period after account closure to meet our operational, fraud-prevention and record-keeping obligations. The general retention periods we apply are:

• Account and registration data: Retained for the life of the account plus a standard post-closure period to handle any queries, disputes or regulatory requests that may arise after closure.
• Transaction and financial records: Retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practices.
• Identity verification documents: Retained for the duration of the account and for a standard post-closure period. Copies are securely deleted once the retention period expires.
• Support communications: Retained for up to two years from the date of the last interaction, unless the matter relates to an ongoing dispute.
• Technical and analytics data: Aggregated and anonymised analytics data may be retained indefinitely. IP address logs are retained for a shorter period and used primarily for security and fraud detection.

When data is no longer required and the retention period has expired, it is securely deleted or anonymised so it can no longer be linked to you personally.

PK Lasbela takes data security seriously. We implement a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive account credentials — passwords are never stored in plain text
• Access controls that restrict employee access to personal data on a strict need-to-know basis
• Regular security reviews and monitoring of our systems for vulnerabilities and suspicious activity
• Secure data handling agreements with all third-party service providers who process data on our behalf

While we maintain strong security practices, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your PK Lasbela account and never share your login details with anyone. If you suspect your account has been compromised, contact our support team immediately.

As a PK Lasbela player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

We will respond to all data rights requests within a reasonable period. In some cases, we may need to verify your identity before processing your request to ensure your data is not disclosed to an unauthorised party.

PK Lasbela is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that the applicant is 18 years of age or older, and identity verification procedures are in place to support this requirement.

If we become aware that personal data has been collected from a person under 18, we will take immediate steps to close the account, delete the associated data and return any deposits made. If you believe a minor has created an account on PK Lasbela, please contact us immediately at [email protected].

We encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing online gaming platforms. If PK Lasbela is accessible on a shared family device, please ensure your account is protected by a strong password that is not known to younger household members.

PK Lasbela may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws or improvements to our data practices. When material changes are made, the "Last Updated" date at the top of this page will be revised.

We recommend reviewing this Privacy Policy periodically. Continued use of PK Lasbela after changes are posted constitutes your acceptance of the updated policy. If the changes are significant, we may also notify you by email or through an in-platform message.

If you have any questions, concerns or requests relating to this Privacy Policy or how PK Lasbela handles your personal data, please get in touch with our support team. We are committed to addressing all privacy-related queries promptly and transparently.

For questions about your account, deposits, withdrawals or gameplay, our support team is available through the live chat feature on the platform and via email. For data rights requests specifically, please include "Data Rights Request" in your subject line so we can route your query to the right team.